Sales and Customer Relations Executive

An exciting opportunity exists for an experienced Sales and Customer Service professional to join one of Sydney’s premier hospitality companies. This role will be incremental in optimising commercial outcomes for the Fresh Collective with a key focus on events. About the roleGenerate sales leads and opportunities through a variety of channels, both inbound and outboundProvide exceptional customer service to all existing and potential clients Ensure that all Fresh client relationships are maintained and developed to maximise retention and loyaltyWork closely with the Events Team. The Sales and Customer Relations Executive will pass on confirmed sales to Event Managers to complete and coordinate all aspects of event managementCreate and deliver weekly/monthly reporting needs to the businessOrganise and attend meetings when business opportunities are identified, representing The Fresh Collective in a professional and appropriate mannerResearch and identify venue opportunities for Fresh to be able to cater in. Approach new venues and establish a relationshipGenerous Salary package according to relevant experience About the successful applicantA minimum 2 years’ experience in a customer service and sales focused role is essential. Sales experience within the hospitality industry is highly regardedProven account management experienceTertiary qualification is preferredExcellent relationship and interpersonal skillsStrong administration skillsA positive, self-starter, with a can-do attitude and are comfortable working within a fast-paced, dynamic environment.Exceptional communication skills About The Fresh CollectiveSydney based hospitality group, The Fresh Collective, operates a portfolio of cafés, restaurants and stores and provides catering and event services in a number of iconic venues across Sydney, Melbourne and Brisbane including: The Museum of Contemporary Art, The Queensland Museum and UNSW. Fresh have a reputation for the delivery of excellent food and service, with a team of dedicated professionals, who are among the best in the industry.   60000 AUD Australia - NSW Sydney CBD, Inner West & Eastern Suburbs

Sales and Customer Relations Executive

An exciting opportunity exists for an experienced Sales and Customer Service professional to join one of Sydney’s premier hospitality companies. This role will be incremental in optimising commercial outcomes for the Fresh Collective with a key focus on events.

 

About the role

  • Generate sales leads and opportunities through a variety of channels, both inbound and outbound
  • Provide exceptional customer service to all existing and potential clients 
  • Ensure that all Fresh client relationships are maintained and developed to maximise retention and loyalty
  • Work closely with the Events Team. The Sales and Customer Relations Executive will pass on confirmed sales to Event Managers to complete and coordinate all aspects of event management
  • Create and deliver weekly/monthly reporting needs to the business
  • Organise and attend meetings when business opportunities are identified, representing The Fresh Collective in a professional and appropriate manner
  • Research and identify venue opportunities for Fresh to be able to cater in. Approach new venues and establish a relationship
  • Generous Salary package according to relevant experience

 

About the successful applicant

  • A minimum 2 years’ experience in a customer service and sales focused role is essential. Sales experience within the hospitality industry is highly regarded
  • Proven account management experience
  • Tertiary qualification is preferred
  • Excellent relationship and interpersonal skills
  • Strong administration skills
  • A positive, self-starter, with a can-do attitude and are comfortable working within a fast-paced, dynamic environment.
  • Exceptional communication skills

 

About The Fresh Collective

Sydney based hospitality group, The Fresh Collective, operates a portfolio of cafés, restaurants and stores and provides catering and event services in a number of iconic venues across Sydney, Melbourne and Brisbane including: The Museum of Contemporary Art, The Queensland Museum and UNSW. Fresh have a reputation for the delivery of excellent food and service, with a team of dedicated professionals, who are among the best in the industry.

 

 

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact The Team at The Fresh Collective on , quoting Ref No. 882373.

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